Legal

Specified Commercial Transactions Act Disclosure

特定商取引法に基づく表記

Seller販売事業者 雷電ニューメリックス合同会社 (Raiden Numerics G.K.)
Representative代表者 Paul Hilscher
Address所在地 〒607-8131
Otsuka Minamimizo-chō 1-9
Yamashina-ku, Kyoto-shi, Kyoto, Japan
Contact連絡先 info@raiden-numerics.com
+81 (0)70 8915 8996
Products and Services販売商品・役務 Engineering consulting services in multi-physics simulation (electromagnetics, photonics, plasmas).
Software subscriptions: μfem (finite-element simulation framework), PlasmaProp (plasma property calculator).
Price販売価格 Consulting: determined individually by quotation (見積もりにより個別に決定).
Software subscriptions: displayed on each product page on this website (see the μfem product page for current μfem pricing). Prices shown in USD; taxes are calculated and added at checkout based on the customer's location.
Additional Fees商品代金以外の必要料金 Japanese consumption tax, VAT, or sales tax is applied at checkout by Paddle based on the customer's location. For consulting paid by bank transfer, bank transfer fees are borne by the customer. Customers are responsible for their own internet connection costs.
Payment Method支払方法 Consulting: bank transfer against an invoice issued upon order acceptance.
Software subscriptions: credit card and other methods supported by Paddle.com Market Limited, acting as Merchant of Record.
Payment Timing支払時期 Consulting: within 30 days of invoice issuance, unless otherwise agreed in writing.
Software subscriptions: charged at the start of each billing period (e.g. monthly for the Individual tier).
Delivery Timing役務提供時期 Consulting: as agreed in the individual engagement contract.
Software subscriptions: the licence is activated immediately upon successful payment; the software is available for download from this site.
Returns and Cancellation返品・キャンセル Consulting: due to the nature of the services, returns and refunds are not accepted after delivery. Cancellation prior to delivery is governed by the individual engagement contract.
Software subscriptions: see our Refund Policy for the 14-day initial-subscription refund and cancellation procedure.
Merchant of Record決済代行 For software subscriptions, Paddle.com Market Limited handles billing, tax collection, and invoicing on our behalf.

Effective date / 制定日: June 18, 2026